At IPTV Snake, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us.
If you feel the service provided to you does not fit your needs, we offer a 1-day (24 hours) money-back guarantee. If you request a refund within this period, you will get a full refund of your payment.
Refunds are only granted if the service is unusable due to severe server-side technical issues that our support team cannot resolve. We do not issue refunds for client-side issues, such as slow internet speeds or incompatible devices.
Please contact our support team via WhatsApp or Email within 24 hours of your purchase, providing your order details and the reason for the refund request.